We’re a quality, accredited company. So it follows that we take the quality of our workmanship extremely seriously, following rigorous management systems and quality procedures.
These include project-specific quality plans and the supervision of a dedicated quality manager who checks and approves every aspect of every installation before it’s handed over as a finished floor. Then it’s protected from continuing work being carried out by other trades to make sure it stays in perfect condition.
We see the other side of quality, too. We’ve lost count of the number of times we’ve been called in to rescue projects when others have been unable to solve a technical problem, or are about to miss deadlines. We hate seeing projects at risk, so we’re happy to help.
Download our Quality Statement here
We have won eleven CFJ/CFA Installation of the Year Awards from 2019-2022:
2022 – ‘Overall Installation of the Year’ (across all categories)
Theatre Royal, alongside CAT Limited, Alarwool S.L., Altro Limited, nora by® Interface, Luke Irwin, Shaw Contract and Jaymart.
2022 – ‘Flooring in Visitor Attractions & Holiday Resorts’
Theatre Royal, alongside CAT Limited, Alarwool, Altro, nora® by Interface, Luke Irwin, Shaw Contract and Jaymart.
2022 – ‘Flooring in Residential Developments – Refurbishments’
Battersea Power Station, alongside Domus Group, nora® by Interface, PARKSIDE Ceramics, CMS Danskin, Mapei UK Ltd, Dutch Floors, Wood Floors and Accessories Limited, Strata Tiles, Humidity Devices, CAT Limited and Protec International Ltd.
2022 – ‘Flooring in Healthcare – Hospitals and Medical facilities’
Cleveland Clinic, alongside nora® by Interface, Shaw Contract and Protec International Ltd.
2021 – ‘Best use of flooring in residential developments and social housing’
Newfoundland, Canary Wharf; alongside Havwoods and Milliken.
2020 – ‘Best use of flooring in retail’
Microsoft Flagship Store; alongside Forbo, Warren Christopher Flooring and Interface.
2020 – ‘Best use of flooring in leisure facilities’
Equinox Gym; alongside Madera and BSW.
2020 – ‘Best use of flooring in offices’
Deloitte HQ; alongside Milliken, Interface, Forbo and Element 7 Flooring.
2020 – ‘Best use of flooring in visitors attractions’
Science Museum; alongside Havwoods.
2019 – ‘Best use of flooring in a hotel’
Kimpton Fitzroy Hotel; alongside Alarwool and Brintons.
2019 – ‘Best use of flooring in education’
Bush House, London; alongside Milliken.
These are in addition to CFA Installation of the Year Awards in 1999, 2006 and 2012 – maintaining our number one position as voted for by our peers.
Loughton Direct won British Institute of Facilities Managers Award for Technology.